Top 7 Ways to Fix Quick Share Not Working on Samsung Galaxy Phones
Quick Share is auseful feature in One UIthat allows you to share photos, videos, links, and other content with nearby Samsung phones. It isn’t flawless, though.Several people on the Samsung forums have complainedabout having issues with the Quick Share feature on their phones. If you’re affected by a similar issue, here are some troubleshooting tips you can employ to fix the Quick Share not working issue on your Samsung Galaxy phone.
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Before We Begin
Before you start troubleshooting, here are some key requirements for the Quick Share feature to function properly.
Firstly, Quick Share only works on Samsung Galaxy phones running on Android 10 or above (or Samsung One UI 2.1 or above). So, ensure that both the sending and receiving devices are compatible. Secondly, you can’t use Quick Share if you have enabled Mobile Hotspot, Wi-Fi Direct, or Smart View. So, make certain that all these features are turned off on your phone.
Furthermore, Quick Share does not support multi-sharing. In other words, if you’re already using Quick Share to share files with one device, you won’t be able to initiate another transfer simultaneously.
If you continue to have problems with Quick Share despite meeting the above requirements, you may be dealing with a different issue. In that case, you’re able to use the following troubleshooting tips to fix the underlying issue.
1. Check Quick Share Visibility Settings
When you initiate a file transfer using Quick Share, the feature is automatically enabled on your phone. However, if Quick Share is disabled on the receiving device, you won’t be able to find it.
To enable Quick Share on your Samsung phone, use these steps.
1.Launch theSettingsapp on your phone and navigate toConnected devices>Quick Share.
2.UnderNearby sharing, tap onWho can share with youand chooseContacts onlyorAnyone nearby. When you selectContacts only, your phone will limit Quick Share’s visibility to Samsung account users in your contact list. To avoid complications, chooseAnyone nearby.
And that’s about it. Your phone is now ready to receive files via Quick Share.
2. Keep Your Phone’s Screen On
When receiving files via Quick Share, your phone may not appear as an available device if the screen is turned off. To avoid this, avoid locking your phone while receiving files via Quick Share.
Further, you should keep both devices close to each other for better connectivity and faster speeds.
3. Disable Power Saver Mode
When you enable power saver mode, your phone may terminate some background processes in order to reduce power consumption. This can cause a Quick Share transfer to fail on your Samsung phone. To avoid this, you must disable the power saver mode on both devices by following the steps below.
1.In theSettingsapp navigate toBattery and device care>Battery.
2.Scroll down and turn off the switch next toPower saving.
3.Next, tap onMore battery settingsand turn off theAdaptive batteryoption from the following menu.
4. Keep Wi-Fi and Bluetooth Enabled
Since Quick Share relies on both Wi-Fi and Bluetooth, you need to keep these two features enabled on both devices. If you accidentally disable either of them, your Quick Share file transfer will fail.
5. Clear Quick Share Cache
As you continue to use Quick Share on your phone, it creates temporary files for future use. However, if the existing Quick Share cache on your phone becomes corrupt or goes missing, it can cause problems. You can try clearing the Quick Share cache on both devices to see if that helps.
1.Open theSettingsapp and go toApps. Then, scroll down to tap onQuick Share.
2.Go toStorageand tap theClear cacheoption at the bottom.
Repeat the above steps to clear the cache for theQuick Share Connectivityas well.
6. Update Quick Share
If clearing the cache does not help, you can try updating Quick Share on your phone. Here’s how to do it.
1.Launch theSettingsapp on your Samsung phone and navigate toConnected devices>Quick Share.
2.Scroll down to tap onAbout Quick Shareand your phone will automatically start looking for updates. Once updated, Quick Share should start working on your Samsung phone.
7. Disable Antivirus Program on Your PC
At times, third-party antivirus programs can also interfere with Quick Share and block transfers. So, if you’re having trouble transferring files viaQuick Share to your Samsung laptop, try disabling your antivirus program.
If this method works, you may have to modify the settings of your antivirus program to avoid issues in the future.
Transfers Files With Ease
We hope that one of the solutions above has helped you fix the Quick Share not working issue on your Samsung Galaxy phone and you’re able to transfer files once again. If not, you may alwaysuse Nearby Share on your Samsung phone to share files.
Pankil Shah
Pankil is a Civil Engineer by profession who started his journey as a writer back in 2016. He joined TechWiser in March 2021 as a freelance writer to cover buying guides, explainers, and tips & tricks for Android, iOS, Windows, and Web.
